Vocal IP Networx joins network of companies transforming the customer experience with real-time solutions for communication and collaboration
For Immediate Release:31 Mar 2014
Vocal IP Networx Ltd., a National ISP and VoIP services provider today announced it has been selected by Avaya, a global provider of business collaboration and communication software and services, for membership as a Technology Partner in the Avaya DevConnect program.
As a DevConnect Technology Partner, Vocal IP Networx expects to deliver proven interoperability of their SIP Trunking solutions with key Avaya communication solutions, enabling companies to benefit from the flexibility, business continuity programs, and robust features of Vocal IP Networx services.
The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of capabilities – spanning collaboration, management, analytics, reporting and communications-enabled business process applications – helping joint customers extend the value of their collaboration and contact center investments and accelerate the speed at which their organization delivers true value to the bottom line.
"Membership in Avaya's developer community will help us serve customers more efficiently and effectively," said Eugene Laykhtman, CEO, Vocal IP Networx. "By building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce network complexity, improve security and reliability, and provide timely deployment, so that businesses can quickly realize a benefit to their bottom line."
The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, mobile and emergency notification services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.
Through the DevConnect program, Avaya provides companies with a wide range of technical education, access and support for many Avaya platforms and interfaces, often at no cost to Registered members. Technology Partners receive additional benefits in terms of in-depth, joint compliance testing activities and co-marketing support, based on their alignment with Avaya's strategy and value offered to Avaya customers. DevConnect Technology Partners like Vocal IP Networx must meet rigorous criteria for customer satisfaction, product support, business operations, marketing and sales.
"Technology partners like Vocal IP Networx are helping Avaya customers lower costs and increase profitability by providing SIP trunking and cloud-based telephony solutions," said Eric Rossman, Vice President, Developer Relations, Avaya. "We are pleased to have Vocal IP Networx join our developer community."
Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.
About Avaya Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
About Vocal IP Networx Vocal IP Networx is a national facilities-based ISP and IP telephony services provider headquartered in New York City. Vocal IP Networx is home to the industry’s most productive hosted phone system. Combined with the industry’s leading disaster recovery platform, Vocal IP Networx delivers the ultimate technology experience for enterprise clients.
Founded in 1996 and headquartered in New York City, Vocal IP Networx serves enterprise companies and specializes in the retail, finance, and healthcare markets. Vocal IP Networx operates datacenters in Newark, NJ, NV and Chicago. For more information about Vocal IP Networx, please visit: www.vocalipx.com