VoIP Penetration Strongest in the Government Sector, Where 48% of Respondents Report VoIP is Deployed in At Least One Location

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SCOTTSDALE, Ariz., March 16, 2010- New research from In-Stat(http://www.in-stat.com)reveals that the government vertical is among the strongest industry verticals for VoIP adoption.  Based on In-Stat’s survey, 48% of respondents in government institutions report that VoIP is deployed in at least one location.  The research reveals interesting distinctions among key vertical segments.

“Overall, integration is more critical than cost savings,” says Norm Bogen, In-Stat research vice president.  “However, cost is most critical in the education segment, while scalable features and capabilities are most important in the government segment.”

The recent research by In-Stat also found the following:

• Verizon is the most cited Current Broadband IP Telephony Provider among government institutions, with a commanding lead over other providers.
  
  
• AT&T has the leading position as a provider of IP Centrex solutions across size of business and vertical markets.
  
  
• Cisco is the IP PBX market leader in all segments, but particularly in education.
  
  
• The Healthcare vertical is the strongest adopter of IP handsets.
  
  
• Hosted IP Centrex has appeal with government and healthcare segments, cited significantly more in these segments compared to the professional services or educational segments.

Recent In-Stat research, 

Business VoIP Overview by Vertical Industry

(#IN1004832CT),covers the US business market for IP telephony by vertical. It includes:

• Survey results of 1000 US business decision makers relative to IP telephony.
• Vertical segmentation by professional services, education, government, and healthcare.
• US Hosted IP Centrex Revenues.
• IP PBX Revenues.
• Broadband IP Telephony Revenues.
• Analysis of key VoIP market barriers and drivers for each vertical segment.

For a free sample of the reports and more information, please contact Elaine Potter at:epotter@reedbusiness.comor (480) 483-4441

To purchase it online, please visit:http://www.instat.com/catalog/ecatalogue.asp?id=18

The price is $3,495 (US).

This research is part of In-Stat’s Business IP Communications service. Growth in the business IP market has tremendous potential to disrupt the traditional telephone industry on multiple levels. Service providers, equipment manufacturers and systems integrators are increasingly offering different types of business VoIP solutions. IT managers and C-level executives recognize the cost savings and flexibility that VoIP solutions can bring to their businesses, but issues remain before comprehensive adoption takes place, such as security, integration and end-user transparency. Business adoption of IP communications will also be influenced by how companies integrate other communications functionalities, such as wireless connectivity via Wi-Fi and WiMAX, IM, and video applications.

Related In-Stat research:

Business VoIP Overview by Size of Business

US Business VOIP Overview: Optimization Trumps Expansion

Business FMC Adoption Remains a Challenge in an Increasingly Mobile World

Global Unified Communications Emerges From the Cloud

For more information, contact:

Norm Bogen, VP Research, Digital Entertainment
Phone: 480-609-4536
Email:nbogen@reedbusiness.com

Elaine Potter, Marketing Coordinator
Phone: 480-483-4441
Email:epotter@reedbusiness.com

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In-Stat’s market intelligence combines technical, market and end-user research and database models to analyze the Mobile Internet and Digital Entertainment ecosystems. Our insights are derived from a deep understanding of technology impacts, nearly 30 years of history in research and consulting, and direct relationships with leading players in each of our core markets. In-Stat provides its research through reports, annual subscriptions, consulting and advisory services to inform critical decisions. Technology and semiconductor vendors, infrastructure and device manufacturers, service providers and media companies worldwide rely on partnerships with In-Stat’s tenured, experienced staff and on our in-depth market intelligence to support critical business, product and technology decisions.

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News Source : VoIP Penetration Strongest in the Government Sector, Where 48% of Respondents Report VoIP is Deployed in At Least One Location