Water and Wastewater Utility Management

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Utility management challenges include workforce issues, infrastructure renewal and replacement demands, financial planning and asset management issues and regulations, to name a few. AWWA offers several programs and resources to help utilities meet the challenges.

Assessing Affordability

A joint issue brief from the US Conference of Mayors, the American Water Works Association and the Water Environment Federation offers several alternative metrics for better gauging the affordability of US Environmental Protection Agency mandates. A companion Affordability Assessment Tool for Federal Water Mandates helps communities consider the many factors impacting affordability and fully understand the implications of the federal water mandates they face.
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Assisting Low-Income Customers

A new edition of Thinking Oustide the Bill gives an overview of tools proven for utilities to use in identifying and assisting their low-income customers. This quick reference developed exclusively for AWWA Member Utilities introduces utilities to alternative approaches to affordability issues, updates vital demographic and programmatic information, and includes references and resources.
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Effective Utility Management

Effective Utility Management is a process for water and wastewater utilities to identify and address their management needs.
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Exclusive Utility Alerts

AWWA utility members receive exclusive updates and alerts about what's happening in the legislative, regulatory and media environments.
Access the alerts

Hypochlorite Assessment Model

This predictive modeling tool, available exclusively to AWWA utility members, provides guidance on the expected levels of perchlorate and chlorate in stored bulk hypochlorite solutions.
Access the model

Partnership for Safe Water

Optimizing water system operation is the goal of the Partnership for Safe Water. Program participants perform self-assessments of their water treatment plant and distribution system using proven tools to determine their optimization status.
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State of the Water Industry

Since 2004 AWWA has conducted our annual State of the Water Industry survey to identify and track significant challenges facing the water industry and to provide data and analyses to support water professionals as they develop strategies to address these issues.
Check out the latest report

Utility Compensation Survey

AWWA conducts an annual compensation survey that provides data and analysis of water utility salary ranges and compensation practices.

Access the 2013 Survey for Large Systems


Cybersecurity Guidance

Cybersecurity is the top threat facing business and critical infrastructure in the United States, according to reports and testimony from the National Intelligence Agency, the Federal Bureau of Investigation and the Department of Homeland Security. AWWA's Water Utility Council has developed cybersecurity resources designed to provide actionable information for utility owner/operators based on their use of process control systems.
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Utility Performance Benchmarking

Benchmarking allows water and wastewater utilities to compare their performance with others to identify areas for improvement.
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Water and Wastewater Rates

AWWA produces the most comprehensive summary of water and wastewater rates in the industry. In addition, AWWA provides guidance for utilities to establish equitable rates, fees, and charges.
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The Water Utility Insider

AWWA’s exclusive biweekly e-newsletter for utility members. Learn about the work AWWA is accomplishing behind the scenes in Washington, D.C. on your behalf.
Access the archives

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