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Wed, 11/19/2025 - 18:18 |
Oregon Community Credit Union Selects eGain AI Knowledge Hub and eGain AI Agent to Elevate Customer Service |
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Tue, 10/14/2025 - 18:58 |
APQC Study Warns of Looming Great Retirement Crisis, Highlights Role of AI and Knowledge Management to Mitigate Risk |
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Tue, 10/14/2025 - 18:36 |
eGain AI Agent 2 with Assured Actions for Omnichannel Customer Experience Automation Unveiled at Solve25 |
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Tue, 10/14/2025 - 18:35 |
eGain Unveils eGain Composer, a Modular AI Knowledge Development Platform, to Build Trusted AI CX Applications |
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Wed, 09/10/2025 - 05:05 |
eGain Appoints Marketing Veteran John Copeland as Vice President of Marketing |
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Tue, 03/18/2025 - 14:59 |
eGain Launches AI Agent for Contact Center, Revolutionizing Service Performance |
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Sun, 12/15/2024 - 10:52 |
eGain Named a Visionary in the 2024 Gartner Magic Quadrant for the CRM Customer Engagement Center |
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Wed, 08/14/2024 - 14:03 |
eGain releases Knowledge Management for Dummies, eGain 2nd Special Edition with John Wiley & Sons |
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Fri, 06/14/2024 - 15:51 |
Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience |
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Thu, 06/13/2024 - 14:59 |
eGain named a Representative Vendor in the 2024 Gartner Market Guide for Customer Service Knowledge Management Systems |
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Wed, 05/29/2024 - 21:54 |
Global 50 Manufacturing Giant Trusts eGain for Knowledge-Powered Customer Service |
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Fri, 05/10/2024 - 05:28 |
eGain reports continued momentum in new logo wins driven by AI knowledge offering |
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Sat, 02/24/2024 - 12:03 |
eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Berlin |
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Wed, 09/28/2022 - 09:03 |
Hypergrowth online retailer selects eGain Knowledge Hub to deliver wow experiences |
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Tue, 09/20/2022 - 04:31 |
Multinational fleet management company selects eGain Knowledge Hub to power digital-first customer service |
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Mon, 02/21/2022 - 08:31 |
eGain to showcase AI knowledge innovation and client success at Mobile World Congress 2022 |
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Thu, 02/03/2022 - 09:36 |
eGain Knowledge Hub receives ServiceNow Built on Now certification |
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Thu, 02/03/2022 - 00:04 |
We are the #1 knowledge-powered customer engagement platform for enterprise and gov |
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Wed, 01/12/2022 - 02:38 |
eGain Achieves FedRAMP Authorization with IRS Sponsorship |
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Fri, 12/31/2021 - 19:36 |
eGain announces 2021 EMEA Partner Award winners |
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Mon, 12/13/2021 - 12:58 |
eGain Knowledge Hub now available on Five9 CX Marketplace |
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Mon, 12/13/2021 - 10:56 |
eGain announces 2021 NA Partner Award winners |
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Tue, 11/16/2021 - 17:14 |
Marquee eGain client bags KMWorld Reality Award for 2021 |
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Tue, 11/02/2021 - 18:35 |
eGain CEO to keynote at the KMWorld Connect Conference 2021 |
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Mon, 11/01/2021 - 18:08 |
eGain Knowledge Hub now available on Genesys AppFoundry |
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Tue, 10/26/2021 - 09:34 |
Hypergrowth UK auto insurance firm selects eGain for knowledge-powered customer engagement |
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Fri, 10/22/2021 - 17:31 |
US insurance giant selects eGain Knowledge Hub to power enterprise-wide member engagement |
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Tue, 09/07/2021 - 00:22 |
eGain launches the Knowledge Hub, turbocharging digital transformation of customer engagement |
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Wed, 09/01/2021 - 18:08 |
eGain Reports 18% increase in SaaS revenue for fiscal 2021; topline growth driven by new customers and enterprise expansions |
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Mon, 08/16/2021 - 23:41 |
eGain Virtual Financial Coach experiences early success with credit unions |
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Mon, 08/02/2021 - 20:43 |
eGain to present at Oppenheimer 24th Annual Technology, Internet and Communications Conference on August 9, 2021 |
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Thu, 06/24/2021 - 13:13 |
eGain clients excel in Newsweeks Best Customer Service 2021 Survey |
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Tue, 06/08/2021 - 12:02 |
eGain achieves HITRUST CSF Certification to manage risk, improve security posture, and meet compliance requirements |
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Wed, 06/02/2021 - 13:17 |
eGain to participate in Craig-Hallum Institutional Investor Virtual Conference on June 2, 2021 |
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Wed, 06/02/2021 - 12:10 |
The Family Court of the State of Delaware advances digital citizen engagement with eGain |
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Wed, 05/12/2021 - 02:01 |
eGain to present at the 16th Annual Needham Virtual Technology & Media Conference on May 17, 2021 |
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Tue, 05/11/2021 - 11:08 |
eGain reports SaaS revenue growth of 19% for first nine months of fiscal 2021 |
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Tue, 04/20/2021 - 12:25 |
Goodyear rolls out digital customer service with eGain |
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Thu, 04/01/2021 - 12:56 |
Hypergrowth retailer automates digital shopper engagement with eGain |
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Mon, 03/08/2021 - 21:58 |
eGain announces schedule of virtual investor conferences in March |
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Mon, 03/01/2021 - 19:17 |
GreenPath and eGain launch unique anytime-anywhere Virtual Financial Coach |
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Wed, 02/10/2021 - 14:21 |
Activate SMS, ABC, Twitter DM, Facebook Messenger or WhatsApp to connect with your customers |
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Tue, 02/09/2021 - 21:00 |
eGain reports SaaS revenue growth of 21% for first six months of fiscal 2021 |
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Tue, 01/05/2021 - 03:12 |
eGain to present at the 23rd Annual Needham Virtual Growth Conference on January 12, 2021 |
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Tue, 12/08/2020 - 19:26 |
Infogain joins eGain EcoNet Partner Network |
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Tue, 11/10/2020 - 17:17 |
eGain reports SaaS revenue growth of 29% year over year and an operating cash flow margin of 30% in Q1 2021 |
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Tue, 11/10/2020 - 10:58 |
eGain modernizes IVR engagement with AI, digital, and analytics |
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Wed, 11/04/2020 - 16:12 |
eGain announces schedule of investor conferences for November 2020 |
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Tue, 11/03/2020 - 08:49 |
Global automaker modernizes customer engagement with eGain |
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Mon, 09/14/2020 - 07:34 |
eGain achieves FedRAMP In Process status |
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Thu, 09/03/2020 - 23:31 |
eGain announces schedule of virtual investor conferences in September |
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Thu, 08/20/2020 - 11:10 |
Iconic omnichannel retailer expands next-gen digital customer experiences with eGain |
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Wed, 08/05/2020 - 23:44 |
eGain to present at Oppenheimer 23rd Annual Technology, Internet and Communications Conference |
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Wed, 07/29/2020 - 00:49 |
Chatbots rank dead last in customer satisfaction as digital service demand grows amid COVID-19 |
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Mon, 07/20/2020 - 01:08 |
US financial services giant leverages eGain Virtual Assistant to automate customer engagement across service and sales |
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Thu, 07/16/2020 - 01:10 |
eGain adds Googles Business Messages support to its Messaging Hub |
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Mon, 06/22/2020 - 09:22 |
eGain to participate at the ROTH Virtual London Conference |
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Thu, 06/18/2020 - 01:18 |
Leading US health insurance company selects eGain to modernize member service |
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Tue, 06/16/2020 - 10:52 |
eGain reimagines conversational customer engagement with eGain Messaging Hub |
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Thu, 06/04/2020 - 08:51 |
eGain to Participate in Stifel 2020 Virtual Cross Sector Insight Conference |
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Fri, 05/15/2020 - 15:11 |
Say Insurance says yes to eGain for digital member engagement |
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Mon, 05/11/2020 - 02:09 |
eGain announces schedule of virtual investor conferences in May 2020 |
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Mon, 02/24/2020 - 02:39 |
eGain to present at JMP Securities Technology Conference on February 24, 2020 |
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Thu, 02/06/2020 - 04:42 |
eGain partners with Avaya to deliver digital-first customer engagement |
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Thu, 01/30/2020 - 06:39 |
SBLI insures total customer happiness with eGain |
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Mon, 01/06/2020 - 18:51 |
eGain to present at the 22nd Annual Needham Growth Conference in New York on January 15, 2020 |
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Tue, 11/26/2019 - 10:27 |
eGain to participate in Benchmark Discovery One-on-One Conference |
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Wed, 11/13/2019 - 10:30 |
eGain launches AI-guided knowledge solution for omnichannel engagement in the Salesforce ecosystem |
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Wed, 11/06/2019 - 13:50 |
eGain reports SaaS revenue growth of 30% year over year in Q1 2020 |
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Tue, 11/05/2019 - 15:36 |
eGain announces schedule of investor conferences for November 2019 |
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Fri, 11/01/2019 - 14:12 |
eGain announces date change for its fiscal 2020 first quarter earnings conference call to November 6, 2019 |
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Tue, 10/15/2019 - 10:52 |
eGain Reimagines Omnichannel Customer Engagement with Conversational Automation, Augmented Agents, and Full-Spectrum Analytics |
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Wed, 09/25/2019 - 07:34 |
eGain makes disruptive free Chatbot and Digital Desktop offer for upcoming annual conference |
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Wed, 09/04/2019 - 23:00 |
US health insurer selects eGain for AI-powered member service |
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Mon, 09/02/2019 - 21:31 |
eGain reports 37% growth in SaaS revenue for fiscal 2019; exceeds full year revenue guidance |
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Tue, 08/27/2019 - 10:38 |
eGain announces schedule of Investor Conferences for September |
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Tue, 08/06/2019 - 08:49 |
eGain to present at the 22nd Annual Oppenheimer Technology, Internet and Communications Conference on August 6, 2019 |
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Tue, 07/30/2019 - 04:54 |
American discount airline delivers top-flight digital customer service with eGain |
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Thu, 07/25/2019 - 06:07 |
A-dec selects eGain for AI-powered customer support |
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Wed, 07/24/2019 - 15:46 |
Non-Profit Athletic Association Leverages eGain Knowledge for Omnichannel Customer Service |
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Tue, 05/07/2019 - 09:08 |
eGain Announces Schedule of Investor Conferences for May 2019 |
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Mon, 04/29/2019 - 10:33 |
eGain Makes Disruptive, Free Chatbot Offer for Upcoming London Conference |
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Tue, 03/19/2019 - 22:20 |
Consumers Love Messaging for Customer Service But Hate its Experience Silo |
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Sun, 03/10/2019 - 21:05 |
eGain named in KMWorld 100 List for the 13th year eGain named in KMWorld 100 List for the 13th year |
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Wed, 01/16/2019 - 12:39 |
eGain to Present at the 21st Annual Needham Growth Conference in New York on January 16, 2019 |
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Thu, 12/06/2018 - 02:57 |
H&R Block Selects eGain for AI-Powered Customer Engagement |
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Fri, 11/09/2018 - 12:34 |
eGain Announces Schedule of Investor Conferences for November 2018 |
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Wed, 11/07/2018 - 21:01 |
eGain reports 40% growth year-over-year in SaaS revenue (46% growth under ASC 605) |
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Thu, 10/11/2018 - 15:43 |
Altitude Software enhances its Xperience Suite with eGain AI and Knowledge |
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Mon, 10/08/2018 - 10:59 |
eGain to showcase customer success and innovation at DX 2018 Chicago |
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Wed, 09/26/2018 - 16:14 |
OTP Bank selects eGains knowledge management for customer service |
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Tue, 09/11/2018 - 16:30 |
eGain Solve named a KMWorld Trend-Setting Product for 2018 |
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Thu, 09/06/2018 - 11:04 |
eGain reports 37% growth year over year in SaaS revenue in fiscal 2018 |
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Wed, 09/05/2018 - 22:17 |
eGain announces risk-free AI Value in 30 Days program |
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Thu, 08/23/2018 - 21:50 |
Get an eGain-powered customer engagement hub today! |
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Wed, 08/22/2018 - 18:21 |
The General deploys eGain to improve digital experiences for customers |
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Thu, 08/02/2018 - 15:57 |
eGain Cloud AlwaysOn Slays the Scheduled Maintenance Downtime Dragon for Digital Customer Engagement |
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Fri, 07/20/2018 - 06:25 |
eGain Enables Conversational Customer Service Through Apple Business Chat |
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Thu, 06/28/2018 - 18:14 |
UW Credit Union Selects eGain AI for Member Service |
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Wed, 06/13/2018 - 10:09 |
eGain to Participate in ROTH London Conference |
